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Certified Quality Engineer (CQE)

Course Description

The course provides students who have registered for the CQE certification examination with a comprehensive review and understanding of Quality Management. It provides participants with the fundamental knowledge, skills and key competency areas essential to pursue the certified quality engineer (CQE), offered by the American Sociality Quality (ASQ). It covers such key areas in CQE as quality fundamentals, including certification training in the Managing, Engineering, Auditing, Improvement Associate and Technician bodies of knowledge.

 

In today's world, where quality competition is a fact of life and the need for a work force to be proficient in the principles and practices of quality control is a central concern of many companies, certification is a mark of excellence. It also demonstrates that the certified individual has the knowledge to assure the quality of products and services. Certification is an investment in your career and in the future of your employer. The course has been specifically designed to cover the entire syllabus of the examination.


Kennedy College is registered under the Ministry of Training, Colleges and Universities of The Province of Ontario. The course is taught by professionals with years of experience in quality management, and classes will be comprised of a combination of lectures, case analyses, discussions, and exercises. Furthermore, students will have ample opportunities to practice sample questions for the examination.

Certificate

The College will issue a certificate to those students who successfully complete the course. This certificate is recognized by the American Society of Quality (ASQ). The certificate is a prerequisite for writing the certification examination.

Admission Requirement

You must have at least eight years of higher education and/or work experience in one or more of the areas of the exam Body of Knowledge, including a minimum of three years in a decision-making position. If you have completed a degree, diploma, or certificate program beyond high school, you may waive some of the required experience. (Diploma from a technical or trade school - one year will be waived; Associate degree - two years waived; Bachelor's degree - four years waived; Master's or doctorate - five years waived)

Schedule

New Class: 10 am, Sep 11,2010. Sep 18, 2010

Please call 416-412-3088 or Email to rainw@kcollege.com to register this course.

Course Outline

I. Management & Leadership

  • Quality Foundations
  • Quality Management Systems
    • Strategic planning
    • Stakeholders
    • Benchmarking
    • Project management
    • Quality information systems
  • ASQ code of ethics
  • Leadership principles
  • Facilitation techniques
  • Communication skills
  • Customer relations
  • Supplier management
  • Barriers to quality improvement

II. Quality Systems

  • Quality system elements
  • Quality system documentation
  • Quality standards & guidelines
    • ISO9001: 2000
    • MBNQA/BNQP
  • Quality audits
  • Audit types
  • Audit components
  • Cost of quality
  • Quality cost categories
  • Quality cost bases
  • Quality training
  • Training needs assessment
  • Training effectiveness

III. Product & Process Design

  • Quality characteristics
  • Design review
  • DFSS
  • QFD
  • ROBUST DESIGN
  • DFX
  • Technical drawings
  • GD&T Definitions
  • Design verification
  • Reliability and maintainability
  • Preventive maintenance
  • R&M indices
  • Bathtub curve
  • Hazard assessment tools

IV. Product & Process Control

  • Tools
  • Control plans
  • Material control
  • Material identification
  • Material segregation
  • Classification defects
  • MRB
  • Acceptance sampling
  • Sampling concepts
  • Sampling standards
  • Sampling integrity

V. Testing & Measurement

  • Measurement tools
  • Definitions
  • Destructive tests
  • Nondestructive tests
  • Metrology
  • Measurement system analysis

VI. Control & Management tools

  • Quality control tools
  • Flow charts
    • Histograms
    • Pareto diagrams
  • Management & planning tools
  • Affinity diagrams
  • Matrix diagrams
  • Prioritization matrices
  • Activity network diagrams

VII. Improvement Techniques

  • Improvement models
  • PDCA
  • Six sigma
  • Kaizen
  • Lean techniques
  • TQM
  • Corrective & preventive actions
  • Root cause analysis
  • Mistake proofing

VIII. Basic Statistics

  • Collecting data
  • Types of data
  • Measurement scales
  • Data collection methods
  • Data accuracy
  • Descriptive statistics
  • Graphical relationships
  • Quantitative concepts
  • Statistical conclusions
  • Probability terms
  • Probability distributions
  • Continuous distributions
  • Discrete distributions

IX. Statistical Application

  • Statistical process control
  • Objectives
  • Common VS. Special causes
  • Rational subgrouping
  • Control charts
  • Control chart analysis
  • Pre-control charts
  • Short-run spc
  • Capability
  • Capability studies
  • Performance VS. Specifications
  • Capability indicies

X. Advanced Statistics

  • Statistical decision-making
  • Point estimates
  • Confidence intervals
  • Hypothesis testing
  • Paired-comparison tests
  • Goodness-of-fit tests
  • Contingency tables
  • Analysis of variance
  • Relationships between variables
  • Linear regression
  • Simple linear correlation
  • Time-series analysis
  • Design of experiments
  • Terminology
  • Planning experiments
  • Block experiments
  • Full-factorial experiments
  • Fractional factorials
  • Other experiments

Enroll Today: (416) 412-3088
Suite 502, 1200 Eglinton Ave East, Toronto
Lots of free parking lots.

 

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 Online  Pre-Registration and Inquiry Form


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